We’ve all been there. Sooner or later, someone asks you to periodically synchronize information from one system into another. No shame to admit it, it happens in the best families. Such an integration should start with getting the objects that have been modified since the last sync (or all of them in the case of the very first sync). Sure, this first part sounds like the easiest of all the sync process (and in some cases it actually is), but it’s not without its complexity. Step by step you need to:
Companies are adopting a variety of SaaS applications to meet their business goals but are ending up with a highly fragmented ecosystem. At the same time, customers are interacting with businesses across an increasing number of channels, including websites, numerous social media platforms, call centers, in-store and more. With so many customer touchpoints, optimizing engagement and having a single view of your customer data across all applications, devices, and interactions is crucial. Many businesses are interested in becoming customer companies and improving service and support across all channels, but just don’t know where to start.
Fun Fact – Here at MuleSoft, we use nearly 80 SaaS applications!
The challenging part of adopting new SaaS applications is connecting them to existing applications and syncing data across a customer’s lifecycle to ensure a streamlined customer experience. If these applications are not connected, data remains siloed and companies fail to obtain a single view of the customer. An integration platform makes it possible to break down those silos, streamline processes, build a future-proof enterprise, and improve customers’ experience.
We are all very proud to announce that Mule’s December 2013 release shipped with a major leap forward feature that will massively change and simplify Mule’s user experience for both SaaS and On-Premise users. Yes, we are talking about the new Batch jobs. If you need to handle massive amounts of data, or you’re longing for record based reporting and error handling, or even if you are all about resilience and reliability with parallel processing, then this post is for you!
We’re excited to announce the Mule Studio (December 2013) release! It includes a new CloudHub Mule Runtime (December 2013), which introduces new batch capabilities for complex ETL-like data integration tasks such as synchronizing SaaS and on-premise applications, flat file processing, and database reporting and synchronization. Also new in this release are Studio support for Mule expression language auto-completion, cron-expressions for poll scheduling and support for management of job schedules in CloudHub.
During 2013, media companies have been working with a sense of purpose to expand their traditional distribution models and move towards delivering content across new platforms. Cross platform integration will be key as another significant development this year is the consumer’s perspective about how they want to receive and interact with content which, in turn, means media companies will need to get closer to their customers.
Dreamforce is approaching fast and as we near, we thought it would be a good idea to elaborate on MuleSoft’s presence at Dreamforce, as well as what you can expect from us at our booth this year!
It’s no secret that SaaS and cloud, social and mobile have changed the game for many businesses. Organizations have stated time and time again that integration is one of, if not the main hurdle to overcome when adopting SaaS. Companies need to connect to numerous SaaS and on-premise applications and services such as Salesforce, SAP, NetSuite and many more to keep their business running.
In our upcoming MuleSoft webinar, “‘The Health Cloud’: Are we there yet?”, we’ll be talking all about healthcare and the cloud. There has been quite a bit of talk about a “Health Cloud” which promises to extend the point of care, improve patient outcomes, enable closer clinical collaboration and lower costs, but have healthcare organizations really embraced the cloud? Or is this another case of media hype? With such confidential information at risk, how are organizations dealing with data security and integration with third party applications and services?
Hot on the heels of the announcement of the RESTful API Modeling Language (RAML) by the RAML working group, I am very happy to announce the general availability of APIkit.
APIkit consists of a set of open source Maven and Mule Studio-based tools that enable developers to be massively productive in creating well-designed REST APIs. APIkit features include the ability to take a REST API designed in RAML, automatically generate backend implementation flows for it, and then run and test the API with a pre-packaged console.
CloudHub Release 34 is now live! With this release we’ve made a number of improvements to CloudHub to make managing your integrations easier. These include the ability to promote applications from sandboxes, monitor workers for problems, create secure environment variables, and scale applications vertically, as well as horizontally.