If you work in IT, you probably heard about IT service management (ITSM) or Information Technology Infrastructure Library (ITIL). ITIL is a set of best practices to improve IT effectiveness and quality, and it has gained wider adoption over the last several years. ITSM is at the heart of ITIL and aims to improve availability [...]

Filed under: Tomcat / Tcat Server by Sateesh Narahari on Wednesday, September 30, 2009 | Social tagging: ITIL > ITSM > Operations > tomcat tip
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